What is your Product Return policy?

All pricing is subject to change. Impact reserves the right to make adjustments to pricing and product offerings for reasons including, but not limited to, changing market conditions, product discontinuation, product unavailability, and errors in advertisements. All orders are subject to product availability. Therefore, Impact cannot guarantee that it will be able to fulfill Customer's orders.

What is your Product Return policy?

ALL RETURNS OR EXCHANGES MUST MADE MADE WITHIN 30 DAYS OF PURCHASE!!
To return a product you purchased (please return new products in original condition and original packaging with invoice), or a product that requires service or inspection, please call 317.852.3067 for a Return Authorization Number. Please indicate the RA number on the outside of your package and ship to:

Impact Authorized Return
(Indicate Return Number)
7991 West 21st Street
Indianapolis, IN 46214

Typographical Errors

In the event that a product is mistakenly listed at an incorrect price, Impact! reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Impact! reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Impact shall issue a credit to your credit card account in the amount of the incorrect price.

Privacy Policy

We at Impact! value our customers and respect your privacy. We collect information about you through our website in order to improve your shopping experience and communicate with you. We are committed to protecting all of the personally identifiable information (“Personal Information”) that you share with us. This Online Privacy Policy is designed to help you understand the care with which we intend to treat your Personal Information.

Personal Information includes any information that may be used to identify an individual such as a first and last name, a home or other physical address, a telephone or facsimile number, an email address or other contact information. We may need to obtain your Personal Information in order to process orders, provide you with information, products or services that you request or you may choose to provide us with your Personal Information.

We request personal information when you request information about products, order products, request a service, correspond with us or engage in certain other activities through our website. You make the decision whether to proceed with any activity that requests Personal Information. If you do not wish to provide the requested information, however, you may be unable to complete the matter.

We often use Personal Information you provide us to provide you with information about new services, informative emails, and research on future product ideas or improvements. Additionally, we use Personal Information to allow you to obtain access to services, information about products or otherwise engage in other activities you select.

Impact provides a number of ways for you to “opt-out” of receiving additional information from us or having us provide your personal information to our partners. We may offer you these choices at the time you give us your information. Users who no longer wish to receive our promotional communications may opt-out of receiving these communications by replying to an email communication and writing “unsubscribe” in the subject line in the email.